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The always-on agent keeps an eye on your store while you are away. When something you care about happens — a new order, a refund request, low stock, or a scheduled check-in — it writes a draft suggestion under Things to do on your dashboard. Nothing changes in your live store until you approve it.
Always-on agent is a Pro feature. It uses the same AI credits as chat in the dashboard, Telegram, and Claude or Cursor. You are charged only when it runs, based on how much AI it used.

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How it differs from chat

Use chat when you want to make a change yourself. Use always-on when you want drafts waiting for you.

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Turn it on

1

Upgrade to Pro

Open Account → Billing if you are not on Pro. Always-on needs Pro and some AI credit balance.
2

Open Agent settings

Go to Settings → Agent.
3

Enable the agent

Turn Always-on agent on. We start you with watches for refunds, orders, stock, and catalog. Change what it watches under the same settings page.
4

Review Things to do

Drafts show on your dashboard home. Approve, dismiss, or open one in chat if you want help with it.

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Billing

  • Pro includes a monthly AI credit allowance (see pricing). You can buy more anytime in Account → Billing.
  • Chat and always-on share the same credit balance.
  • If your balance is empty, the agent pauses until you add credits or the next monthly amount lands.
  • Turn the agent off anytime under Settings → Agent to stop background runs.

Customize your store

Update your store by chat, then approve before anything goes live.

Telegram

Chat with your store from your phone on Pro.