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Physical products are items you ship yourself. Buyers pay through Stripe Checkout (address + shipping rate), then you mark the order shipped from the dashboard. Digital-first stores can mix physical and digital lines in one cart.

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What you get

Variants

Size, color, or custom options with their own price, SKU, and stock.

Fixed shipping rates

Configure Standard / Express amounts in Shipping settings. Stripe Checkout collects the address.

Fulfillment

Physical orders stay paid until you mark them shipped (optional tracking).

Refunds

Buyers request a refund in the member portal. You Approve or Decline in Orders — money moves only after you confirm.

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Setup

1

Enable shipping

Open Shipping in the dashboard. Turn shipping on, set your ship-from address, allowed countries, and at least one fixed rate.
2

Create a physical product

In Products, create a product and choose Physical. Add SKU and inventory on the product, or add Variants when you sell multiple options.
3

Publish

Activate the product only after shipping is configured. Checkout fails closed if shipping is misconfigured for physical carts.

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After a sale

  1. You get an order notification for lines that need shipping.
  2. Pack the order using the shipping address on the order detail.
  3. Click Mark as shipped and optionally add tracking — the buyer gets an email.
  4. Buyers track status (and request refunds) in the store member portal.

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Tax

  1. Save your Shipping → Business address (street, city, postal code, country).
  2. Open Settings → Payments and click Enable Stripe Tax.
  3. Checkout then turns on Stripe Tax automatically and calculates from the buyer’s shipping or billing address.
EU businesses also get an OSS Union registration so destination VAT can apply across the EU. US businesses register the head-office state for sales tax. Add more registrations later in your Stripe Dashboard if you expand jurisdictions. If Tax is not active on the connected account, checkout still works without automatic tax — you remain responsible for collecting tax yourself.

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Refunds and liability

  • Refund requests do not move money immediately.
  • Approve runs a Stripe refund on your connected account (application fee is refunded proportionally).
  • Quickshops is software only — you are merchant of record. You own tax registrations, shipping costs, returns, and disputes. See the Quickshops Terms of Service.

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Not included (yet)

Live carrier rates/labels, multi-warehouse inventory, and prepaid return labels are not in this release.