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The Customers section gives you a single view of everyone who has purchased from your store — useful for support, repeat buyers, and subscription management.

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View customers

Click Customers in the dashboard sidebar. You’ll see buyers grouped with their purchase history. For each customer you can typically see:
  • Email — from Stripe Checkout
  • Orders — past one-time purchases
  • Subscriptions — active or past recurring plans

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Subscription customers

When someone subscribes to a monthly or yearly product, they appear as an active subscriber. They can manage billing (update card, cancel) through the member portal linked from their confirmation email. You don’t need to manually extend access each billing cycle — Stripe handles renewals, and Quickshops keeps subscription status in sync.

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Support scenarios

Ask them to check spam. Confirm the order appears under Orders with a successful payment. You can resend or troubleshoot delivery from your support workflow; payment must have succeeded first.
Direct them to the subscription management link in their email, or the member portal. Cancellations take effect per your Stripe billing settings (usually end of the current period for cancel-at-period-end).
Stripe sends receipts automatically. They can also find charges in their bank app or request a receipt from Stripe if needed.

Orders

Individual purchase records.

Subscriptions

Set up recurring products.