Every time a customer completes a payment, Quickshops creates an order record that you can review in your dashboard. The Orders page gives you a full picture of your sales activity — what was bought, by whom, when, and for how much. For digital products, fulfillment is completely automatic: you do not need to take any action after a sale.Documentation Index
Fetch the complete documentation index at: https://docs.quickshops.app/llms.txt
Use this file to discover all available pages before exploring further.
Finding your orders
Go to Dashboard → Orders to see the full list of purchases across your store. You can search by customer name or email, and filter by status or date range to narrow down exactly what you are looking for.Search and filter
Type a customer name or email in the search box to find specific orders instantly.
Filter by status
Filter by Pending, Paid, Fulfilled, or Refunded to focus on a particular stage.
Filter by date
Narrow results to Today, Last 7 days, Last 30 days, or view all time.
View order details
Click “View details” on any order to see the full record including customer info and product.
What each order shows
Each row in the orders list includes:- Product — the name of what was purchased, with an icon indicating whether it is a digital download or a subscription
- Status — the current state of the order
- Customer — the buyer’s email address and name
- Date — when the order was placed
- Amount — the total charged for that order
Order statuses
Pending
Pending
The order has been created but payment has not yet completed. This is a brief intermediate state during checkout.
Paid
Paid
Payment was successfully captured by Stripe. For digital products, the download email is sent to the customer at this point.
Fulfilled
Fulfilled
The order has been fully delivered. Digital orders move to fulfilled once the download link has been sent.
Refunded
Refunded
The payment has been reversed. Refunds are processed through Stripe.
Automatic fulfillment for digital products
When a customer pays for a digital product, Quickshops sends them an email containing their download link immediately after payment — no manual action required on your part. The order status reflects this automatically.The order list shows the note “Download link was sent to customer automatically” beneath any paid digital order, so you always know fulfillment has happened.
Subscription orders
Subscription purchases appear in the orders list alongside one-time purchases. When a customer subscribes, the initial payment creates an order entry. Subsequent recurring charges also appear here as new entries, giving you a clear record of every billing cycle.Subscription orders include the Stripe subscription ID in their detail view, which you can use to cross-reference with your Stripe dashboard if needed.