> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quickshops.app/llms.txt
> Use this file to discover all available pages before exploring further.
# View and manage orders
> Track completed purchases, see what customers bought, and understand order details in your dashboard.
Every successful checkout creates an order in your dashboard. Quickshops records the sale and handles digital delivery — you don't need to manually send files after each purchase.
## Open your orders
Click **Orders** in the dashboard sidebar. You'll see a list of completed purchases, newest first.
Each order typically includes:
* **Customer** — email used at checkout
* **Products** — what was purchased and quantities
* **Amount** — total charged (after any discount codes)
* **Date** — when payment completed
## What happens automatically
When Stripe confirms payment:
1. The order appears in **Orders**
2. The customer receives an email with their download link (digital products) or subscription confirmation
3. Revenue shows up in **Analytics**
You don't need to mark orders as fulfilled for standard digital products.
## Refunds
To refund a customer, issue the refund from your [Stripe dashboard](https://dashboard.stripe.com). Quickshops reflects the payment status based on Stripe's records.
Refunding does not automatically revoke a download link the customer already received. Contact the customer directly if you need to discuss access after a refund.
## Related
Buyer history and subscribers.
Revenue and conversion trends.
What customers experience when they buy.