> ## Documentation Index > Fetch the complete documentation index at: https://docs.quickshops.app/llms.txt > Use this file to discover all available pages before exploring further. # Customers and subscribers > See who bought from your store, review purchase history, and understand active subscriptions. The **Customers** section gives you a single view of everyone who has purchased from your store — useful for support, repeat buyers, and subscription management. ## View customers Click **Customers** in the dashboard sidebar. You'll see buyers grouped with their purchase history. For each customer you can typically see: * **Email** — from Stripe Checkout * **Orders** — past one-time purchases * **Subscriptions** — active or past recurring plans ## Subscription customers When someone subscribes to a monthly or yearly product, they appear as an active subscriber. They can manage billing (update card, cancel) through the **member portal** linked from their confirmation email. You don't need to manually extend access each billing cycle — Stripe handles renewals, and Quickshops keeps subscription status in sync. ## Support scenarios Ask them to check spam. Confirm the order appears under **Orders** with a successful payment. You can resend or troubleshoot delivery from your support workflow; payment must have succeeded first. Direct them to the subscription management link in their email, or the member portal. Cancellations take effect per your Stripe billing settings (usually end of the current period for cancel-at-period-end). Stripe sends receipts automatically. They can also find charges in their bank app or request a receipt from Stripe if needed. ## Related Individual purchase records. Set up recurring products.